Our Principles

1. Transparency and Fairness: We collect and process personal data legally, fairly, and transparently.
2. Purpose Limitation: We only collect data for specific and legitimate purposes.
3. Data Minimisation: We collect and store only the information necessary to deliver our services effectively.
4. Accuracy: We ensure your personal data is accurate and up to date.
5. Security: Your personal data is treated as confidential and stored securely to prevent unauthorized access or misuse.

What Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, address, phone number, email address.
• Service Details: Information about your property, including any pest issues, photos, or descriptions shared during the service process.
• Payment Information: Billing address, credit or debit card details (processed securely by third-party payment providers).
• Technical Data: Information such as IP address, browser type, and device information when you visit our website.

How We Use Your Information

Your information helps us to:

• Process and manage your bookings or enquiries.
• Provide pest control services tailored to your needs.
• Communicate with you regarding your appointments or feedback.
• Improve our services and website experience.
• Send updates, offers, or service-related announcements (only with your consent).

Cookies and Tracking

Our website uses cookies to enhance your experience. These cookies help us analyze website traffic and improve our service offerings. You can control your cookie preferences via your browser settings.

Sharing Your Information

We may share your personal data with:

• Service Providers: To ensure the delivery of pest control services.
• Payment Processors: For secure payment transactions.
• Legal Authorities: If required by law to comply with regulations or protect rights and property.

We never sell or share your information with third parties for marketing purposes without your explicit consent.

Data Storage and Security

Your personal data is stored securely on servers with robust security measures. Any data transferred outside the European Economic Area (EEA) is protected in compliance with GDPR requirements.

Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your data.
• Ask us to delete your personal data when it’s no longer needed.
• Restrict processing or object to the use of your data for certain purposes.

You can exercise these rights by contacting us at biromikoltd@gmail.com.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

For any questions or concerns about this Privacy Policy or your personal data, contact us at: